Albanian 
Prishtine, November 19, 2019 – As part of the Global Entrepreneurship Week, AmCham in partnership with Kosovo American Education Fund (KAEF) organized the roundtable “Innovation and Outsourcing in Kosovo: Challenges and Opportunities” with panelists Armend Ukshini, Jeta Zagragja, Ermal Sadiku, Diedon Kica and Egzon Halili. The successful performance of the digital services in Kosovo has identified the existence of an ecosystem which must be maintained from many angles – was said at this roundtable discussion.
Ermal Sadiku, KAEF Board Member and Founder at LinkPlus, by summarizing his journey as an entrepreneur in the field of information technology, considered qualified workforce as one of the key challenges in the sector. Sadiku added that in this regard, there should be a change of the education system according to the current technology dynamics.
Egzon Halili, KAEF alumnus and Chief Executive Officer in Monego, stated that workforce profiling and the compilation of long-term strategies with sustainable actions are two factors that should be in focus.
Jeta Zagragja, KAEF Board Member and UCX representative, particularly emphasized the need for continuous research and learning as a key condition for successful development in these sectors, where she considers that similar practices should also be done within companies.
Armend Ukshini, Director of Operations at Kosbit, spoke about the importance of investments and access to global knowledge for the furtherance of Kosovo’s potential. In this regard, Ukshini emphasized the importance of keeping up with contemporary technological trends as the main prerequisite for cooperation in international levels.
Diedon Kica, KAEF alumnus and BP Home representative, said that the common denominator in the success of the digitalization sector is the continued enthusiasm of Kosovo and its capabilities, which should be pushed even further.
As the discussion gave a positive spirit to the continued development of Kosovo and its capacities, the lack of adequate resources and qualifications remains as one of the main challenges in this sector.